F.A.Q

Q

Can I come in during any of the hours?
We have male and female technicians, so please come during the designated times.
If you have no alternative, you may come in during any of the hours.

Q

Do I need to schedule an appointment?
No, the office is a walk-in office, though please come at least 20 minutes before closing time. 

Q

Is TAG a free service?
Yes, the TAG service is free, though you will be paying the filter company for their filter product. We will help you buy, install and set up the filter to your specific needs free of charge!

Q

Does TAG have a filter for Mac computers?
Yes! The GenTech company recently release their filter for Mac computers.

Q

Can TAG block Nokia basic phones?
No, please reach out to PuriFone at info@purifone.com for blocking Nokia basic phones.

Q

Will the filter slow down my phone/laptop?
Generally the filter should not slow down your phone or laptop.

Q

How long does a filter installation take?
A filter installation usually takes 15-20 minutes. So please don't come right around closing time.

Q

Can TAG block the internet on the LG 4G VN220?
Yes, we can install a block on those phones free of charge! Though please make sure the phone battery is at least 80% before bringing it in.

Call

Support: 1-732-730-1824

Local: 077-971-0000

Please ensure that your device is at least 40% charged before bringing it into the office.